Privacy Policy

Introduction

At Friends Like These, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website friendlikethese.com (the “Site”) or purchase our products.

Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. By visiting our Site or purchasing our products, you agree to the terms of this Privacy Policy.

Information We Collect

Friends Like These collects both Personal Data and Non-Personal Data from you:

  • Personal Data. This refers to any information that can be used to identify you personally, either alone or in combination with other data. We only collect Personal Data when you voluntarily provide it to us, such as when you create an account, make a purchase, or sign up for our newsletter. The Personal Data we collect may include your name, email address, phone number, billing/shipping address, and payment information.
  • Non-Personal Data. This refers to information that cannot identify you personally. When you interact with our Site, we automatically receive certain Non-Personal Data including your IP address, browser type, operating system, referral URLs, device information (e.g. device IDs), and details about your activity on our Site. We also collect Non-Personal Data when you contact us with questions or comments.

How We Use Your Information

Friends Like These uses the Personal and Non-Personal Data we collect for the following purposes:

  • To provide and improve our products and services.
  • To respond to your inquiries, comments, feedback or questions.
  • To send periodic emails such as order confirmations, shipment notifications, and customer service messages. You can opt-out of promotional emails at any time (see Your Choices below).
  • To prevent and detect security threats, fraud or other malicious activity.
  • To analyze how our Site and services are being accessed and used.
  • To monitor and improve the performance of our Site and services.
  • To customize and personalize your experience on our Site.
  • For recruitment purposes if you apply for a job with us.
  • To comply with legal obligations as required by applicable law.

How We Share Your Information

Friends Like These does not sell, trade, rent or otherwise share your Personal Data with third parties without your consent, except in the following circumstances:

  • With third party service providers and partners who assist us with operating our business, Site, marketing, recruiting, and providing our products and services to you. These third parties are only authorized to use your Personal Data as necessary to provide their services to us. They are contractually obligated to keep your Personal Data confidential and secure.
  • If required by applicable law, legal process, litigation, and/or requests from public and governmental authorities. We may disclose your Personal Data to law enforcement, officials, or other third parties when we are legally required to do so.
  • In connection with any merger, sale of company assets, consolidation or restructuring, financing, acquisition, dissolution transaction or proceeding involving the transfer of all or a portion of our business, assets or stock (including in connection with bankruptcy or similar proceedings).
  • To protect our rights, users, systems and property. We may disclose Personal Data when we believe it is appropriate to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Service or this Privacy Policy.

Your Choices

You have several choices available when it comes to our use and disclosure of your Personal Data:

  • Promotional Communications. You can opt-out of receiving promotional emails from Friends Like These by following the unsubscribe instructions provided in each email or by contacting us directly. Even if you opt-out, we may still contact you for transactional or informational purposes.
  • Modifying Account Information. You can update or correct your account information and email preferences by logging into your account and editing your profile.
  • Deactivating Account. If you wish to deactivate your Friends Like These account, please contact us.
  • Your California Privacy Rights. If you are a California resident, you have the right to request certain information under the California Consumer Privacy Act (CCPA) regarding our collection and use of your Personal Data over the past 12 months. To submit a request, please contact us.
  • Data Subject Requests. You can request to access, correct, update, restrict or delete your Personal Data that we hold by contacting us.

Data Retention

Friends Like These retains your Personal Data for as long as needed to provide our products and services and to comply with our legal obligations, resolve disputes and enforce our agreements. The specific retention periods vary depending on the type of data and the purpose for which we process it.

Data Protection

Friends Like These takes reasonable measures to help protect your Personal Data from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. These measures include technical safeguards as well as organizational and physical security controls.

Children’s Privacy

Our Site is not intended for use by anyone under the age of 18. We do not knowingly collect Personal Data from children under the age of 18 without parental consent. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us.

Links to Third Party Sites

Our Site contains links to other websites for your convenience and information. These websites may operate independently from Friends Like These. Linked websites may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the content or privacy practices of any linked websites that are not owned or controlled by Friends Like These.

Changes to this Privacy Policy

Friends Like These reserves the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by updating the date of this Privacy Policy and posting it on our Site. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Site. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the changes to our Site (or as otherwise indicated at the time of posting). In all cases, your continued use of our Site or services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Conclusion

We hope this Privacy Policy helps you understand our commitment to privacy. If you have any questions or concerns, please don’t hesitate to contact us.